Geothermal service and maintenance.

Describe the symptoms, equipment and operating conditions so a service enquiry starts with useful information.

Information for a service enquiry.

Include a readable model and serial-number photograph, the installation location and any available manuals.

Explain the heating or cooling problem, when it began and any displayed alarms. Share readings already available without opening equipment.

Include previous work, commissioning records and recent changes to controls or the building.

Share your location, current heating and cooling system, and timing.